Quality Policy

BW Water and its subsidiaries are focused on providing holistic solutions for our clients in the design, construction, operation and servicing of water and wastewater treatment plants and solutions to the industrial and municipal sectors.

We are dedicated to achieving consistent, outstanding product and service performance, which conforms to our customer’s requirements at a competitive overall cost, having regard to safety, functionality, reliability durability and usability.

We shall accomplish this by:

  • Working collaboratively with our clients and partners;
  • Ensuring individual competencies and employee commitment drives efficiency;
  • Enhancing performance through continuous improvement; and
  • Setting objectives and performance measures to ensure targets are achieved.

Our personnel are committed to the quality of our products and services.

The entire Leadership Team is accountable for the implementation of this policy and the supporting management system documents and shall remain committed to:

  • Leading by example, and guiding employees in understanding and following the systems;
  • Maintaining compliance with applicable statutory and regulatory requirements;
  • Providing a consistent approach to meet business and client requirements; and
  • Strengthening our knowledge management by sharing good practices.

As a team, we commit all BW Water and its subsidiaries employees to understand and abide by our policies and follow our systems and processes to enhance our reputation as a client-focused specialist in water and wastewater treatment services.

BW Water ISO 9001 Certified