1.0 Purpose
2.0 Scope
This policy applies to BW Water Pte Ltd and its affiliates and subsidiaries (collectively, “BW Water”).
3.0 Introduction
BW Water understands that your privacy is important to you and is committed to being transparent about the technologies it uses and ensuring that your personal data is managed in a safe and responsible manner.
This policy explains what cookies are, how we use them when you visit our website, and your choices regarding cookies.
For any personal data collected using cookies, our AQ-PLC-0007 Guidelines for Handling Personal Data Policy also applies and should be read in conjunction with this policy.
4.0 General Information on Cookies
4.1 What Are Cookies?
A “cookie” is a small text file that can be stored on your device by websites you visit. Cookies are used by websites to identify you and your device from that of other users and provide certain information about your activity to the website owner to improve your web browsing experience.
4.2 Why Does BW Water Use Cookies?
BW Water uses cookies to enhance the functionality and performance of our website, to improve and provide a more personalised user experience by identifying you and remembering your preferences, and tracking and analysing statistical usage and volume information from our website users.
4.3 What Types of Cookies Do We Use?
The cookies that we place on your device when you visit our website will depend on your choices. To ensure transparency and enhance your browsing experience, we provide detailed information about how cookies are placed on your device, their lifespan, and the various types of cookies we use.
4.4 Cookie Source
There are two sources for the cookies we use:
- First-Party Cookies: These are cookies that are set by our website when you visit it.
- Third-Party Cookies: These cookies are created by parties other than the website the user is visiting. Accordingly, they are placed by someone other than us. An example of this is when we embed a YouTube video on our website.
BW Water has contracted with third-party service providers to, amongst other things, analyse how our website is used and assist in the administration of our website and its content. These third parties may use cookies and similar technologies to collect information about your online activities. Please refer to their privacy and/or cookie policies for information on what information they collect, how they use it, and how long they store it.
4.5 Cookie Lifespan
Depending on their lifespan, cookies are usually separated into two categories: session cookies and persistent cookies. Session cookies are temporary, storing information only during a user’s visit and are deleted once you close your internet browser. On the other hand, persistent cookies store information for a longer period, allowing the website to remember users and their preferences across multiple sessions.
4.6 Cookie Types
4.6.1 Essential Cookies
These cookies are essential for the operation of certain parts of our website. They help ensure our website’s technical performance, access, and functionality, enabling users to navigate and utilise various functions effectively. The information collected by these cookies helps us deliver the services you have explicitly requested, such as remembering your sign-in details. Because of their importance, they cannot be disabled within our systems. While you can configure your browser to block or notify you about these cookies, doing so may cause some parts of our website not to function properly.
| Source | Domain | Cookie Name | Duration | Description |
|---|---|---|---|---|
| 1st Party | www.bw-water.com | cookieyes-consent |
1 year | This cookie is set to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. |
4.6.2 Analytical Cookies
These optional cookies collect information on how you use our website and how it is performing. They help us understand visitor interactions by providing metrics like visitor numbers, bounce rate, and traffic sources. Our third-party service providers may place these cookies to help monitor website traffic and provide data analytics services. All information these cookies collect is aggregated and anonymous.
| Source | Domain | Cookie Name | Duration | Description |
|---|---|---|---|---|
| 1st Party | .bw-water.com | _ga |
1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session, and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
| 1st Party | .bw-water.com | _gid |
1 day | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. |
| 1st Party | .bw-water.com | _gat_gtag_UA_* |
1 minute | Google Analytics sets this cookie to store a unique user ID. |
| 1st Party | .bw-water.com | _ga_* |
1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
4.6.3 Functionality Cookies
These cookies are optional and help us customise our website content to your preferences, for example, your chosen language, making your visits more tailored and enjoyable. If you do not enable these cookies, some features on our website may not work properly.
| Source | Domain | Cookie Name | Duration | Description |
|---|---|---|---|---|
| 3rd Party | youtube.com | yt-remote-device-id |
never | YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos. |
| 3rd Party | youtube.com | ytidb::LAST_RESULT_ENTRY_KEY |
never | The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future. |
| 3rd Party | youtube.com | yt-player-headers-readable |
never | The yt-player-headers-readable cookie is used by YouTube to store user preferences related to video playback and interface, enhancing the user’s viewing experience. |
| 3rd Party | youtube.com | yt-remote-connected-devices |
never | YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos. |
| 3rd Party | youtube.com | yt-remote-session-app |
session | The yt-remote-session-app cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player. |
| 3rd Party | youtube.com | yt-remote-cast-installed |
session | The yt-remote-cast-installed cookie is used to store the user’s video player preferences using embedded YouTube video. |
| 3rd Party | youtube.com | yt-remote-session-name |
session | The yt-remote-session-name cookie is used by YouTube to store the user’s video player preferences using embedded YouTube videos. |
| 3rd Party | youtube.com | yt-remote-cast-available |
session | The yt-remote-cast-available cookie is used to store the user’s preferences regarding whether casting is available on their YouTube video player. |
| 3rd Party | youtube.com | yt-remote-fast-check-period |
session | The yt-remote-fast-check-period cookie is used by YouTube to store the user’s video player preferences for embedded YouTube videos. |
4.6.4 Targeting Cookies
These optional cookies collect user information and use it to build a profile of users’ interests and then show personalised information and/or ads for that specific user. These cookies are also used to limit the number of times you see an advert or content, as well as help measure the effectiveness of an advertising or marketing campaign.
| Source | Domain | Cookie Name | Duration | Description |
|---|---|---|---|---|
| 3rd Party | .youtube.com | YSC |
session | YouTube sets this cookie to track the views of embedded videos on YouTube pages. |
| 3rd Party | .youtube.com | VISITOR_INFO1_LIVE |
6 months | YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface. |
| 3rd Party | .youtube.com | VISITOR_PRIVACY_METADATA |
6 months | YouTube sets this cookie to store the user’s cookie consent state for the current domain. |
| 3rd Party | .youtube.com | yt.innertube::requests |
never | YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. |
| 3rd Party | .youtube.com | yt.innertube::nextId |
never | YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. |
4.7 How Can You Manage Cookies?
You have the right to accept or reject cookies. You can manage your cookie preferences through your browser settings or when prompted by the pop-up cookie banner, which appears when you visit our website.
Please note that if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access or use all parts or functionalities of our website.
If you want to remove previously stored cookies, you can manually delete such cookies at any time. However, subject to your browser settings, this will not prevent a website from placing further cookies on your device.
5.0 Your Consent
By using our website, you consent to our use of cookies in accordance with this policy. You can withdraw your consent at any time by changing your cookie settings or through your browser settings.
6.0 Contact Us
We may update this policy at our discretion from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If you have any other questions about this policy, please contact us at support@bwwater.zohodesk.com.